Spring Shipping Update
We are now accepting orders for Spring! Spring orders will begin shipping end of January through early May according to your USDA Plant Zone.
See below for more information, and as always feel free to give us a call with any questions!
Online Ordering
Online orders for young 1 -2 yr old trees are shipped via UPS Ground during Spring and Spring and Fall Trees delivered right to your doorstep.
We accept orders year-round. During our Spring and Fall shipping seasons, we watch climate and weather patterns to ensure you receive your trees at the right time for planting in your region. Your trees will arrive when conditions are optimal for success, and we’ll watch out for any dangerous weather or late winter storms. You can expect each USDA Plant Zone to ship around the same time each year. See the estimated delivery dates for your USDA Plant Zone below:
Please note that due to climate and or regulatory restrictions, we cannot/do not ship to Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, North Dakota, Oregon, South Dakota Utah, Washington, or Wyoming.
Spring
In Spring we ship bare-root, dormant trees. All plants are dipped in a moisture-retention root gel before shipping and wrapped in plastic. This way you get the very best root systems, properly cared for, and have the best success with your planting.
Plant Zones 9-8: Late January- February
Plant Zones 8-7: February-March
Plant Zones 6-5: April- early May
Fall
In Fall, our trees are not yet dormant. As such, we ship the plants in containers. All trees are dipped in a moisture-retention root gel before shipping and wrapped in plastic.
Plant Zones 6: Late September – early October
Plant Zones 7-8: October – November
Plant Zones 8-9: November – late November
We ship on Monday and Tuesday, so that trees arrive to you near the weekend. Orders received over the weekend, Monday, or Tuesday, typically are unable to be processed and shipped out for that weeks shipping schedule. We will notify you with a tracking number via email the week your trees ship. If you need your order to arrive at a specific date, please call our office and we will be happy to arrange!
Shipping Cost
– $0.00 to $100.00: $22.50
– $100.00+: 22.5%
Credit Cards
Due to the time frame to capture payment, your credit card will be charged at the time of purchase. This ensures that we fill all orders on a first come-first served basis. All payment must be made in full before shipping. If you need to cancel your order, we will refund your card.
Quantity Discounts and Bulk Ordering
For quantity discounts and bulk ordering, please call our office. We offer wholesale pricing for practicing nurseries, landscapers, and orchardists.
Guarantee
We guarantee our trees to be true-to-type and in good health when they leave the nursery. Due to the many factors that go into planting and care, we do not offer unconditional replacement. If there is a problem with your order upon receiving it, please contact us within 24 hours of delivery and before you plant your trees so we can assess any issues with your order. Once trees are planted, the customer is responsible for growth, care, and survival. Please utilize the extensive planting guides within our Learning Center to help care for your trees properly. You can also call our office at 1.855.386.7826 or email us at chestnuthilloutdoors@gmail.com if you have any questions about your trees as they grow. We will do our best to assist you.
Sales Tax
We collect sales tax on all sales shipped to Florida or picked up at the farm. Deliveries to out of state customers are exempt.
Returns
We will accept returns on the condition that your trees were damaged during shipping. Upon delivery, check the outside of your package. If the box shows signs of damage, open and inspect the trees. If the trees do not show signs of damage, then the tree is still healthy and in good condition to plant. If the trees show signs of damage, such as broken stems, call us immediately and we will assist in troubleshooting and replacements. Do not throw away packaging, we will instruct the shipper to pick up the damaged box and plants.
Large Orders
We can accommodate large bulk orders via palletized shipments through FedEx Freight. FedEx Freight comes with a large freight cost, but is often the most efficient way to receive a large order of older trees. These trees are the same size and age that we ship to Walmart and Rural King. Each pallet can fit thirty-five (35) 3-gallons and nine (9) 7-gallons.
Give us a call toll-free at 1-800-669-2067 to arrange shipping!
Farm Pickup
We are happy to arrange local farm pickup on Fridays at our Alachua, Florida location. All visits and pickups must be by appointment. We are a wholesale nursery and do not have the staff to accept walk ins or visitors during the week.
Give us a call toll-free at 1-800-669-2067 to arrange pickup!
You may find the current local pickup price list linked to in our footer.
Wholesale
We are first and foremost a wholesale nursery servicing the southeast US. We specialize in landscape, shade, fruit and flowering trees, and of course, the Dunstan Chestnut. To arrange an order or shipment, please contact:
Phone: 1-800-669-2067
Email: chestnuthilltreefarm@gmail.com
